Water treatment FAQs.

A whole-home system treats water at the main line before it reaches the fixtures it serves. Carbon systems target concerns such as chlorine taste and odor, sediment filters catch particles, and specialty media address specific problems. Use the model’s spec sheet to match it to your water.

Filtration targets particles or particular substances, depending on the media. Scale conditioning aims to limit mineral buildup while leaving calcium and magnesium in the water. A salt-based ion-exchange softener removes hardness minerals and recharges its resin with brine.

HALO 5 uses salt-free scale conditioning and a backwashing media tank. There are no disposable cartridges to change. The control valve needs power and the backwash needs a drain. Confirm the service plan for your water and model with the installer.

HALO’s limited warranty covers qualifying control-valve parts and one qualifying carbon-media replacement for chlorine-related failure for 10 years from installation. Separate tank terms and other conditions apply. Check the written warranty and activate it with HALO after installation.

Start with a current laboratory report. HALO asks to review that report before recommending a system and conditions applicable warranty coverage on that review. Confirm the exact model and its written terms before installation.

A whole-home system treats the water at the main line. An under-sink RO unit targets specific drinking-water concerns at one outlet. Look at your water report and the model’s performance data to decide whether you need both.

A quote depends on the equipment, water test results, pipe size, household flow and installation conditions. Check the space near the main line and tell the installer whether it has power and an accessible drain.

Use HALO’s warranty activation form. Keep the purchase receipt, installer information, installation date, system model and serial number, and a photo of the installation handy.